Warm, patient, one-on-one help

Friendly tech support for seniors, with patience and HEART.

H.E.A.R.T. is a student-led program that helps senior adults feel more confident using phones, tablets, computers, and home internet. Visits are simple, kind, and family-friendly.

Request a visit See services
📱
Phones & tablets
Setup, contacts, apps, and basic troubleshooting.
💬
Video calls & messages
Stay connected with children, grandchildren, and friends.
🛡️
Safe, simple guidance
Helpful reminders about scams, passwords, and online safety.

How H.E.A.R.T. helps

We conduct free community workshops in senior homes or public places. For specific needs, each visit is one-on-one and focused on everyday technology needs. The goal is not just fixing a device, but helping seniors feel comfortable using it again.

Device setup

  • Set up a new phone or tablet.
  • Connect to Wi‑Fi and email.
  • Install or organize important apps.

Daily tech learning

  • Texting, photos, and video calls.
  • Maps, messages, email, and reminders.
  • Simple AI tools for daily questions.

Friendly support

  • Patient step-by-step teaching.
  • Written notes for later practice.
  • Warm conversation and companionship.
H.E.A.R.T. began with one simple moment: helping a grandfather with apps on his phone and realizing many seniors could use the same kind of patient support.

This program is built around community care. Seniors get practical help and friendly interaction, while young people learn empathy, patience, and respect for the wisdom of senior generations.

Why families like it

H.E.A.R.T. is designed to feel safe, simple, and reassuring for both seniors and their adult children.

For seniors

  • Learn at a comfortable pace.
  • Feel less frustrated by changing technology.
  • Stay connected with loved ones.
  • Enjoy a kind and respectful visit.

For families

  • Peace of mind when parents need local help.
  • Easy support for phones, laptops, and Wi‑Fi.
  • Student-led service with parent awareness.
  • Simple, community-friendly pricing.
Community-friendly pricing

Simple and affordable

Free group workshops at senior homes and public places, plus flexible one-on-one help when a visit is more personal.

Free

Group workshops, open to the community.

One-on-one help

  • Onsite support — in your home $40/hr
  • Virtual support — by video call $25/hr
  • Focused on the senior's own devices and questions.
  • Best for phones, tablets, email, Wi‑Fi, apps, and simple digital tasks.
  • Families can call ahead to explain the main issue.

Request a H.E.A.R.T. visit

Please enter your contact information , we will get in touch with you.

Contact details

Helpful note

For safety and trust, this website should mention that visits are student-led and parent-aware or parent-supervised as appropriate.

Email to request a visit