H.E.A.R.T. is a student-led program that helps senior adults feel more confident using phones, tablets, computers, and home internet. Visits are simple, kind, and family-friendly.
We conduct free community workshops in senior homes or public places. For specific needs, each visit is one-on-one and focused on everyday technology needs. The goal is not just fixing a device, but helping seniors feel comfortable using it again.
H.E.A.R.T. began with one simple moment: helping a grandfather with apps on his phone and realizing many seniors could use the same kind of patient support.
This program is built around community care. Seniors get practical help and friendly interaction, while young people learn empathy, patience, and respect for the wisdom of senior generations.
Personal experiences from our family and community that inspire our patient, respectful approach to tech coaching.
When my grandfather's smartphone displayed persistent "Storage Full" warnings, taking new pictures of his grandchildren and answering calls became a source of daily worry. He hesitated to delete anything for fear of losing precious family memories.
How We Helped: We sat together and carefully preserved years of family photos into a secure backup, safely cleared hidden clutter, and wrote down clear, large-print steps. His phone now works seamlessly, with every memory safely protected.
After receiving a sudden, deceptive pop-up and an alarming phone call, my grandmother felt pressured and understandably shaken. Fraudulent callers had attempted to gain remote access to her personal accounts.
How We Helped: We immediately secured her device, reset and fortified account protections, and coordinated with banking services to safeguard her funds. Together, we reviewed simple ways to recognize spoofed numbers, restoring her confidence and sense of security.
An esteemed retired professor was preparing research materials when his wireless printer unexpectedly lost connection. To make the evening smoother, he also wanted to order dinner through a new food delivery app but found the checkout steps confusing.
How We Helped: We reconnected his printer and added a dependable one-click desktop shortcut for his documents. Then, we walked through the meal app step-by-step, saved his favorite local pizzeria, and enjoyed seeing his dinner arrive on time.
H.E.A.R.T. is designed to feel safe, simple, and reassuring for both seniors and their adult children.
Free group workshops at senior homes and public places, plus flexible one-on-one help when a visit is more personal.
Group workshops, open to the community.
Suggested prices below help cover our running costs — pay what you're able, or what feels right for your family.
Please enter your contact information , we will get in touch with you.
For safety and trust, this website should mention that visits are student-led and parent-aware or parent-supervised as appropriate.
Email to request a visit